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Aardvark Revealed?


June 20, 2005 10:17 PM PST

Paul phones in this link that potentially reveals Joel's intern powered project Aardvark:

Aardvark Revealed


XP has this built in with remote assistance, but probably has nat traversal issues. I've used logmein, with mixed results through various firewalls, but they can always fall back to an http, screen capture mode, so you are pretty sure you will be able to get something to work - although slow. I think the pay per use model will probably sell. Although, he he, if your problem is 'can't connect to the network' then, um, game over.

Comments (4)
J, June 20, 2005 10:56 PM:

This should just be bundled with an antivirus/spyware program. The first thing I'd do when remotely fixing someone's PC is to scan it.

I think less interesting than the actual product is how much you can do by cobbling together open source code and paying a few interns. The app is useful, pricing isn't too exciting, but it will be a fun video to watch.

J, June 20, 2005 11:00 PM:

Also, a timely slashdot article on the rise of tech support businesses. Joel's viral marketing may pay off here.

John, June 20, 2005 11:18 PM:

Yeah if they GPL this thing then the real value add will be the servers used to do the packet transfer. I wonder if he will try and keep some part of the product stack proprietary.

Paul, June 20, 2005 11:28 PM:

I think that this isn't for connections from Random Joe to Random Jane... it's for supporting Joel's customers that aren't big development houses.

I'll bet that many of the people that use FogBugz are little companies that can't afford the cash for the 1 or 2 year "support fees". This is essentially micro-transactions for computer support.

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